Terms & Conditions

Effective Date: January 1, 2025

Welcome to SpeakPro Yokohama. These Terms and Conditions ("Terms") govern your use of our website (https://microcosmical.pro) and the coaching services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

2. Company Information

Business Name: SpeakPro Yokohama
Registration Number: 51500450
Address: 744A Caitlyn Crossway, Nathanialtown, TAS 2653, Japan
Phone: +594402480840

3. Services Description

SpeakPro Yokohama provides professional coaching services including but not limited to:

Services may be delivered in-person at our Yokohama location or remotely via video conferencing platforms. Specific service details, duration, and deliverables will be outlined in individual service agreements.

4. Eligibility

Our services are intended for individuals aged 18 years or older. By using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.

5. Registration and Account

To access certain services, you may be required to create an account. When creating an account, you agree to:

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

6. Booking and Scheduling

6.1 Session Booking

Coaching sessions must be scheduled in advance through our booking system or by contacting us directly. We will confirm all bookings via email or phone.

6.2 Rescheduling

If you need to reschedule a session, please provide at least 24 hours' notice. We will make reasonable efforts to accommodate rescheduling requests based on coach availability.

6.3 Cancellation by Client

Cancellations made with less than 24 hours' notice may be subject to a cancellation fee equal to 50% of the session cost. Cancellations made with less than 2 hours' notice or no-shows will be charged the full session fee.

6.4 Cancellation by SpeakPro

We reserve the right to cancel or reschedule sessions due to coach illness, emergencies, or unforeseen circumstances. In such cases, we will provide as much advance notice as possible and offer to reschedule at no additional cost or provide a full refund.

7. Fees and Payment

7.1 Pricing

Service fees are specified on our website and in individual service agreements. All prices are in Japanese Yen (JPY) unless otherwise stated. We reserve the right to change our fees at any time, but changes will not affect services already purchased.

7.2 Payment Methods

We accept payment via:

7.3 Payment Terms

Payment is generally required in advance of service delivery unless otherwise agreed in writing. For coaching packages, payment plans may be available and will be detailed in the service agreement.

7.4 Late Payment

Late payments may result in suspension of services. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

7.5 Taxes

All fees are exclusive of applicable taxes unless otherwise stated. You are responsible for paying all applicable taxes associated with your purchase.

8. Refund Policy

Please refer to our separate Refund Policy document for detailed information about refunds and cancellations. The Refund Policy is incorporated into these Terms by reference.

9. Intellectual Property

9.1 Our Content

All content on our website, including text, graphics, logos, images, videos, and software, is the property of SpeakPro Yokohama or its licensors and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

9.3 Materials Provided During Coaching

Materials, templates, and resources provided during coaching sessions are for your personal use only and may not be shared, distributed, or used for commercial purposes without our written consent.

10. User Conduct

When using our website and services, you agree to:

We reserve the right to refuse service to anyone who violates these conduct standards.

11. Confidentiality

We maintain confidentiality regarding information shared during coaching sessions. However, confidentiality is not absolute and may be limited by:

You agree to maintain confidentiality regarding proprietary coaching methods, materials, and business information disclosed during our relationship.

12. Disclaimer of Warranties

Important Notice:

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

We do not guarantee specific results from coaching services. Success depends on many factors including your effort, practice, and circumstances beyond our control.

13. Limitation of Liability

To the maximum extent permitted by law, SpeakPro Yokohama, its directors, employees, and agents shall not be liable for:

Our total liability for any claim arising from or relating to these Terms or our services shall not exceed the amount you paid for services in the 12 months preceding the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless SpeakPro Yokohama and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

15. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services (such as payment processors or video conferencing platforms). We are not responsible for:

Your use of third-party services is governed by their respective terms and conditions.

16. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

17. Termination

17.1 Termination by You

You may terminate your relationship with us at any time by ceasing to use our services and closing your account. Termination does not relieve you of payment obligations for services already received.

17.2 Termination by Us

We reserve the right to suspend or terminate your access to our services at any time for:

17.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, indemnification, and limitations of liability.

18. Dispute Resolution

18.1 Informal Resolution

In the event of any dispute, we encourage you to contact us first to seek informal resolution. Most disputes can be resolved through good-faith communication.

18.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.

18.3 Jurisdiction

Any legal action or proceeding arising from or related to these Terms shall be brought exclusively in the courts of Japan, and you consent to the jurisdiction of such courts.

19. General Provisions

19.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and SpeakPro Yokohama regarding use of our services.

19.2 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

19.5 Notices

Notices to you may be sent via email to the address associated with your account or by posting on our website. Notices to us should be sent to the contact information provided in Section 2.

20. Contact Information

If you have questions about these Terms & Conditions, please contact us:

SpeakPro Yokohama
744A Caitlyn Crossway
Nathanialtown, TAS 2653
Japan

Phone: +594402480840
Business Registration: 51500450

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.